Shipping and terms of payment
We deliver our goods worldwide
As a rule, parcels are sent to Germany with DHL, UPS and GLS.
Shipping costs Austria
- Standard shipping (shipping flat rate): EUR 4.90
- Express shipping: Shipping fee + EUR 9.90
Shipping costs for the European Union
- Standard shipping (shipping flat rate):
- Germany: EUR 5.90
- Belgium: EUR 9.90
- Bulgaria: EUR 19.90
- Czech Republic: EUR 9.90
- Spain: EUR 19.90
- Italy: EUR 14.90
- France: EUR 13.90
- Sweden: EUR 19.90
- Netherlands: EUR 9.90
- Poland: EUR 9.90
- Romania: EUR 19.90
- Rest of EU: EUR 14.90
- Express shipping: EUR 24.90
Shipping costs to Switzerland
- Standard shipping (shipping flat rate): EUR 49.90
Anonymised packaging of the goods
- Shipping fee + EUR 7.50
Important notes
In countries that do not belong to the European Union, VAT is not applicable, but customs duties will be added. Customs clearance is the responsibility of the recipient of the goods. If customs do not authorise a delivery, the recipient is still liable for the full value of the goods.
We dispatch either by post or parcel service. It is not possible for the recipient to choose between the different parcel services.
We always endeavour to send your order in one complete delivery. If this is not possible, e.g. because a product is not available, you can request a partial delivery. Partial deliveries may incur a one-off shipping charge.